What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies…
How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies…

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

For more information please visit: aboutcookies.org

The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; facebook, twitter, goolge+, pinterest, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.

Email: info@woodencarpet.it

“Wooden Carpet” offers its customers several payment options:

a) Credit Card through PAYPAL circuit;
b) Advanced Bank transfer;

a) Credit Card through PAYPAL circuit

• Advantages: receipt of immediate payment, total protection for the buyer, possibility to send money from anywhere in the world
• Pay-Pal e-mail address:ordini@woodencarpet.it

• Advantages: possibility to make an online payment from your bank 24h on 24h.
  The cost of the commission is variable, depending on your bank; possibility to apply at any bank also not having a bank account.
• The amount to be paid using the following bank account:
  Bank: BANCA POPOLARE DI PUGLIA E BASILICATA
  IBAN: IT00000000000000000000000000
  Beneficiary’s name: Schinco parquet.
  The reason of the bank transfer must include the ID of the Order (ORDER ID) that is released in the order confirmation email.
  Send a copy of the bank receipt by e-mail at ordini@woodencarpet.it
  Your order will not be shipped until the funds will be transferred to our bank account.

In case of non-conforming goods, different to what it is stated on the website, the customer will be required to deliver the goods back to WOODEN CARPET, which will replace it and refund the shipping charges.

Non-conforming goods must be returned to the WOODEN CARPET in the days immediately following the delivery, after having sent an e-mail indicating the non-conforming goods and having received from WOODEN CARPET a confirmation e-mail.

Once the goods will be arrived at WOODEN CARPET, after a quick check, you will be returned with the proper goods or, if not available, you will receive the refund.

Under the DECREE dated February 21th, 2014, n. 21 – Implementation of the Directive 2011/83/EU on consumer rights, amending Directives 93/13/EEC and 1999/44/EC and repealing Directives 85/577/EEC and 97/7/EC. (14G00033) – Art. 1: Changes to the Consumer Code, implementing the Directive 2011/83/EU on consumer rights – Art. 59.: Exceptions to the right of withdrawal

1. The right of withdrawal, under the Articles from 52 to 58 on distance contracts and contracts negotiated away from business premises, is excluded in relation to: the supply of goods which are liable to deteriorate or expire rapidly.

» read all the ITALIAN LEGISLATIVE DECREE February 21th, 2014

• All our national shipments are made by:

• Delivery times
  All items ordered online by 24:00 on a business day, if available in stock, are shipped the following morning and delivered within 48/72 hours. All this is possible thanks to our logistics organization, able to handle a very high amount of orders per day, and thanks to the best logistics partners. For delivery times Saturdays and public holidays should not be considered.
  Delivery times higher than those indicated depend on impediments encountered by the carrier and should not be considered as binding for Wooden Carpet; however, in case of discomfort related to shipping, please contact our customer service who will carry out the verification and facilitate the delivery.
• Receipt of goods
  On receiving the goods always adhere to the following:
  1. check that the number of packages received matches the number of packages specified in the schedule that you are signing.
  2. check the integrity of the package and in case of tampering and / or breakage affix the words “I accept with subject to control” indicating the motivation.
  3. in case of acceptance of the package with the phrase: “I accept with subject to control ” please take pictures in detail of the package before and after the opening of it and send pictures to ordini.woodencarpet@gmail.com.
     Only in this way it will be possible to make complaints to the carrier.
• Shipping cost:
  Carrier/Weight

  weight	0-3 kg	3-15 kg	15-30 kg	30-40 kg	40-50 kg	50-70 kg	over 70kg per kg
  price	€ 8,5	€ 11,50	€ 16	€ 20	€ 28	€ 35	€ 0,50

  All prices are VAT included.

Application of the Sale Conditions

All orders to WOODEN CARPET via internet are governed by these Terms of Sale, issued in accordance with the current legislation on contracts made away from business premises. By placing an order you declare that you have read, understood and accepted these Sale Terms.
WOODEN CARPET reserves at any time the right to modify these Sale Terms by posting a new version on this website.

The applicable Conditions of Sale are those in force at the time the order is placed.

• Orders

  By placing an order through this website, you are eager to buy the products you have selected, in accordance with these Sale Conditions.

  Once transmitted to the system, the orders can no longer be changed or blocked, so it is your responsibility to ensure their accuracy before confirm them.

  For orders placed through this website you will be sent an email to the email address used during registration confirming the order just made. WOODEN CARPET reserves the right, in its sole discretion, to refuse orders.

  The data recorded by WOODEN CARPET will constitute proof of the order and for the entire transaction.

  The data recorded by the payment system will constitute proof of the financial transaction.

• Price

  The price applied to the products you ordered are those showed on this website on the date you sent the order. These prices are VAT included.
  Shipping costs are ALWAYS excluded.
  WOODEN CARPET reserves the right to change its prices at any time and to cancel an order in the case of an evident error in the system or data.

  You can choose among the following methods of online payment: credit card (Visa, Mastercard, Amex, Poste-pay), Pay-pal or bank transfer.

  If you want to make a bank transfer, you’ll find this payment method in the options.
  Together with the order confirmation you will receive our bank data needed to make your transfer.
  Remember that transfers are normally confirmed 48 hours after the operation.

  Your order will be processed only when confirmed through a receipt by our Bank.

  For more information visit the section: payment methods

• Right of withdrawal
  In case of non-conforming goods, different to what it is stated on the website, the customer will be required to deliver the goods back to WOODEN CARPET, which will replace it and refund the shipping charges.

  Non-conforming goods must be returned to the WOODEN CARPET in the days immediately following the delivery, after having sent an e-mail indicating the non-conforming goods and having received from WOODEN CARPET a confirmation e-mail.

  Once the goods will be arrived at WOODEN CARPET, after a quick check, you will be returned with the proper goods or, if not available, you will receive the refund.

  Under the DECREE dated February 21th, 2014, n. 21 – Implementation of the Directive 2011/83/EU on consumer rights, amending Directives 93/13/EEC and 1999/44/EC and repealing Directives 85/577/EEC and 97/7/EC. (14G00033) – Art. 1: Changes to the Consumer Code, implementing the Directive 2011/83/EU on consumer rights – Art. 59.: Exceptions to the right of withdrawal.

  1. The right of withdrawal under the Articles from 52 to 58 on distance contracts and contracts negotiated away from business premises, is excluded in relation to:

  the supply of goods which are liable to deteriorate or expire rapidly.

  » read all the ITALIAN LEGISLATIVE DECREE February 21th, 2014

  For more information visit the section: returned goods and refund

• Privacy Policy
  As “data controller”, WOODEN CARPET informs that the personal information provided by customers or collected for purposes related to the execution of contractual relationships, will be treated, even with the aid of electronic and / or automated means, in compliance with Legislative Decree No. 196/03, “Code regarding the protection of personal data,” according to the principles of legality and fairness and to protect the privacy and the rights granted to customers.